-
WithSecure Client Security or Server Security push installation failed with Error code 5
Issue: When trying to deploy WithSecure Client Security or Server Security installation from the Policy Manager Console via Push Installation method , user receives error code 5.Resolution: Error code 5 means that the host was reachable, but the access from the instructing system / account was denied. Verify these points,…
-
WithSecure Linux Security 64 installation failed due to missing dependencies
Issue: After installing WithSecure Linux Security 64 the following error messages related to the missing dependencies is returned. Do you accept this license agreement? The license agreement text is available at /opt/f-secure/linuxsecurity/doc/LICENSE…
-
WithSecure Linux Security 64 is not connecting to the Policy Manager Server and is not visible in the "Import New Host" tab in Policy Manager Console
Issue: WithSecure Linux Security 64 is not connecting to the Policy Manager Server and it is not visible in the "Import new hosts" tab in Policy Manager Console.Resolution: Check the "/var/opt/f-secure/fspms/logs/request.log" file of Policy Manager server whether there is any request from that Linux client by searching for…
-
WithSecure Linux Security 64 is creating a lot of fstrace.lock.* files
Issue: I have WithSecure Linux Security 64 installed and there is a lot of fstrace.lock.xxx files created in /tmp/. What are those files and what do I do with them?Resolution: The fstrace.lock.* files are temporary files created by WithSecure Linux Security 64 (LS 64). The files are generated by various services of LS 64…
-
WithSecure Linux Security 64 is showing real time scanning status as "Disabled" on Policy Manager Console
Issue: Linux Security 64 servers display real-time scanning status as "Disabled" in Policy Manager console status page. Policy for these servers is set to real time scanning as "on" and users are not allowed to change this setting. Why does the status show real-time scanning as disabled even if it should be…
-
Das Aktualisieren von Malware -Definitionen auf einem isolierten Client mithilfe von fsaua-update_32.exe schlägt mit der Meldung „FEHLER: Update-Archivdatei ist beschädigt“ fehl.
Issue: Offlinecomputer in einer isolierten Umgebung, auf denen Business Suite Client Security 16.01 und Server Security 16.01 ausgeführt werden, können nicht aktualisiert werden, da beim Anwenden der ZIP-Datei mit fsaua-update_32.exe die folgende Fehlermeldung angezeigt wird: „FEHLER: Update-Archivdatei ist beschädigt“…
-
Where can I find the key code for the latest version of my Business Suite software?
Issue: Where can I find the key code for the latest version of my Business Suite software?* Client Security for Windows or Mac * Server Security * Email and Server Security * Linux Security 64 Resolution: You can find all the key codes of my Business Suite products in your license certificate. If you do not have the latest…
-
Wie plane ich den Business Suite Software Updater, um Updates automatisch auf Geräten zu installieren?
Issue: Wie kann ich den Business Suite Software Updater so planen, dass er nach fehlenden Updates sucht und Updates automatisch auf Computern und Servern installiert? Resolution: Standardmäßig Scan Business Suite Client Security und Server Security beim Windows-Start und dann einmal täglich nach fehlenden Software…
-
WithSecure Client Security or Server Security Web content control is not blocking categories that are set as "Disallowed"
Issue: * I have Client Security and Server Security Standard installed, and have enabled the web content control to block the adult category. Why am I able to reach the porn site still? * I'm having a problem with Web Content Control, it doesn't block any of the categories set as "Disallowed". Resolution: The Web Content…
-
Failed to complete update installation due to Policy Manager version warning output in Atlant/Linux Security 64
Issue: In case Atlant/Linux Security 64 is managed by Policy Manager which is not version 16, the following error is output in journal/syslog after updating Atlant 1.0.319/Linux Security 64 12.0.482. Is the component installed properly? Failed to complete update installation due to Policy Manager version. Please update to…