False Positive
Hello,
I continually delete good files from the protection. How can I make sure that they are not automatically deleted by the AV? And how can I do so that they are not seen as viruses?
Thank you
Comments
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Hello,
Upload the affected binary file sample here:
https://www.f-secure.com/en/web/labs_global/submit-a-sample
(Fill out the e-mail address and the short incident description fields, so you can get a written response from the lab when they have re-evaluated the event and repaired the false alam in the malware definitions database if needed.)
Best regards: Tamas Feher, Hungary.
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thank you,
the files are quarantined. How can I copy quarantined files? Where is the quarantine direcory?Thank you
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