Problem in during attachment in mail

ravi12
ravi12 W/ Alumni Posts: 57 Security Scout
in WithSecure Business Suite

Dear sir, after client upgrade to 14.02 we are not able to attach file while sending documents through ikey through Mail.  While attaching file message come antivirus not installed or not configured. Please help

Comments

  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master
    what is "ikey"?
  • ravi12
    ravi12 W/ Alumni Posts: 57 Security Scout

    It is a usb dongle given to some designations, which they use for sending official documents through official mail. 

  • ravi12
    ravi12 W/ Alumni Posts: 57 Security Scout

    Hi

    We are using PKI infrastructure for sending secure mail.in 12.31 its work properly but after upgrade to 14.02 we are facing problems

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master

    Hello,

     

    I think you will need to open a support case with F-Secure and submit and an FSDIAG result package to them, so they can investigate that problem in-depth.

     

    Best Regards: Tamas Feher, Hungary.

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