how can i download user logs

Shakun
Shakun W/ Alumni Posts: 3 Security Scout
edited July 2023 in WithSecure Elements Endpoint Protection

I am not able to check logs

Answers

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 507 Moderator

    Hi @Shakun

    Please follow these steps to create the WSDIAG log file:


    - Click Start.

    - Select All Programs > (Your F-Secure product) > Support Tool. The Support Tool window is displayed.

    - Click OK. The tool starts gathering information. It creates the output file on your desktop. The name of the archive file is fsdiag.tar.gz.

  • Shakun
    Shakun W/ Alumni Posts: 3 Security Scout

    Hi Sir,

    I want to check F-Secure admin portal, how to change web policy in single user .

    Thanks

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 507 Moderator

    Hi @Shakun did you mean Elements Portal ?

    What do you mean by changing web policy in single user ? Or did you mean device ?

    Your title and description regarding downloading user logs is unrelated to your latest comment.

    Please clarify exactly what it is you want to change, with screenshots.

  • Shakun
    Shakun W/ Alumni Posts: 3 Security Scout

    I have many queries regarding policies, logs file and report

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 507 Moderator

    Hi @Shakun if your further inquiries are different to the original topic, we suggest to create a separate post on the Community.

This discussion has been closed.

Categories