we can't download the withsecure agents

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HugoBailon
HugoBailon W/ Member Posts: 1 Security Scout
edited February 12 in WithSecure Elements Endpoint Protection

I get a message saying:

This site can’t provide a secure connection

download.sp.withsecure.com uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

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  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 221 Moderator
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    Hi @HugoBailon

    Thank you for reaching out WithSecure Community,

    I am currently checking this with our backend team and will update you here soon.

  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 221 Moderator
    edited May 2023
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    Hi @HugoBailon

    Please be informed that our R&D has managed to find the root cause of the issue and working on a fix. In the meanwhile, the workaround is downloading the installer using the following link:


    https://download.sp.f-secure.com/PSB/latest/installer/ElementsAgentOfflineInstaller.msi

    https://download.sp.f-secure.com/PSB/latest/installer/ElementsAgentInstaller.exe

    Thanks

    Sethu

  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 221 Moderator
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    Hi @HugoBailon

    We are pleased to inform you that the download issue for Elements Agent has been resolved. If the problem still persists, feel free to contact us.

This discussion has been closed.

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