Exposure Management

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No identity found and scan results do not show any details on Elements Exposure Management
Issue: No identity found and scan results do not show any details on Elements Exposure ManagementResolution: Firstly, for the view which is not populated issue, we would suggest to check if the API permissions has been granted in Azure portal. which may refer from the User guide:: Onboarding Azure cloud accounts | Elements…
After a new Elements Exposure Management is onboarded, the Identities view in Elements Security Center does not populate with data
Issue: After a new Elements Exposure Management is onboarded, the Identities view in Elements Security Center does not populate with data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data…
Elements Vulnerability Management API call to enable vulnerability agent scanning fails with error "Request header field X-Forwarded-For is not allowed."
Issue: Using the following API endpoints to enable or disable vulnerability agent scanning: "https://portal.radar.elements.withsecure.com/api/latest/things/enable" "https://portal.radar.elements.withsecure.com/api/latest/things/disable". Getting the error when trying to enable scanning. Error: Request header field…
How can a partner or end-customer get administrator rights to access Elements Exposure Management?
Question: How can a partner or end-customer company get administrator rights so that they can access all Elements Exposure Management pages and settings in Elements Security Center? Resolution: The Exposure Management - Exposure rights are not granted automatically for either partners or end-customer companies even if a…
Elements Vulnerability Management product section missing in the Elements Security Center
Issue: Why is Elements Vulnerability Management product view missing or not visible on the menu on the left in the Elements Security Center? Resolution: The navigation for Elements Vulnerability Management has been changed on the 30th of August 2024 after the introduction of the new Elements Exposure Management product.…
How to migrate the Elements Vulnerability Management scan node from an old server to a new server?
Issue: How to migrate the Elements Vulnerability Management scan node from an old server to a new server? Resolution: To migrate the scan node from an old server to a new one:* Uninstall Scan Node Agent from the current server by following the instructions in this link: * On the new server, install Scan Node Agent using…
How can I check if specific vulnerability or CVE is covered in Elements Vulnerability Management ?
Issue: How can I check if specific vulnerability or CVE is covered in Elements Exposure Management (formerly known as Vulnerability Management)?Resolution: Option 1: You can view if Elements Exposure Management has coverage for a specific vulnerability directly from the Elements portal: * Login to Elements Elements…
How to create WithSecure Elements Vulnerability Management API keys for authentication
Issue: How to create WithSecure Elements Vulnerability Management API keys for authenticationResolution: An API key consists of an access key (for example, PA3IAKNANLM9) and a secret key (for example, UO9mkDEHFGa1Vau6o#1AfxwRmBQW@!qV). Note that the sample requests in this documentation show access and secret keys enclosed…
How to add, edit (modify) or remove an existing user in the Elements Vulnerability Management portal?
Issue: How to remove / add / change / modify user in the Elements Vulnerability Management portalResolution: The Users page in the Elements Vulnerability Management portal allows to manage user access using Role Based Access Control (RBAC) principles. Users with administrator role have full access rights to user…
Where can I order Scan Node license for my Elements Vulnerability Management account?
Issue: During the installation of a Vulnerability scan node, a license.fsrl file is required. Where can I order or download the Scan Node license for my Elements Vulnerability Management account? Resolution: A user with an administrator role or with "manage system" privileges can order a Scan Node license and download the…