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How to change Elements Collaboration Protection Exchange mailbox type between user and non-user?
Issue: How to change Elements Collaboration Protection Exchange online mailbox type between user and non-user? Resolution: The mailbox type listed in the Elements Collaboration Protection portal has to do with the type of Microsoft 365 tenant / account itself. There are no settings in Elements Collaboration Protection…
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Does compromised account feature cover all users in Microsoft365 regardless of number of license on Elements Collaboration Protection? Or does it cover only users who have mailbox?
Issue: Does compromised account feature cover all users in Microsoft365 regardless of number of license on Elements Collaboration Protection? Or does it cover only users who have mailbox?Resolution: It will be the latter. Only users that have mailbox, PLUS it is protected by ECP, can be use this feature. So for example, if…
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What do private and public breach types mean in compromised account in Elements Collaboration Protection?
Issue: In compromised account, there's private and public as breach type shown in the detection detail page. What do those breach types mean? Resolution: Private - Breach details are not publicly available on the internet. Attackers are selling for cryptocurrency on Tor forums ("dark web") Public - Breach details are…
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How to remove Exchange mailboxes from Elements Collaboration Protection?
Issue: How to disable or turn off protection for a specific / certain / single mailbox for Elements Collaboration Protection?Resolution: You can remove mailboxes from being protected by following these steps: * Login to the Elements Collaboration Protection portal * Select Cloud services on the sidebar * Select Configure…
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Does Elements Collaboration Protection use generative AI?
Issue: Does Elements Collaboration Protection(ECP) use generative AI?Resolution: ECP does not use Generative AI.Article no: 000014802
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Getting a message of "Refresh permissions to Exchange to support the latest features and improvements" on Elements Collaboration Protection portal. What needs to be done to solve this?
Issue: Getting a message of "Refresh permissions to Exchange to support the latest features and improvements" on Elements Collaboration Protection portal. What needs to be done to solve this?Resolution: You need to revisit the Microsoft consent popup by disconnecting and reconnecting Exchange on our Collaboration…
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Elements Collaboration Protection -käytäntöä ei voi poistaa, muokata tai muokata, koska se on vain luku - tai julkinen näkyvyys
Issue: Elements Collaboration Protection -käytäntöä ei voi poistaa, muokata tai muokata, koska se on vain luku -tilassa tai se on julkinen. Resolution: Jos Elements Collaboration Protection -käytännössä on vain luku -tunniste tai julkinen näkyvyys. se tarkoittaa, että se on joko luotu kumppanitasolla tai se on…
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Elements Collaboration Protection - Quarantined Emails Goes Back to Quarantine After Release
Issue: Quarantined emails goes back to quarantine immediately after released. Resolution: If verified False Positive, do Report the detection as a False Positive. Or create an exclusion as per steps; * Under Policies go to Real Time Scanning * Go to Malware Scanning * At the Scan Files option select "All, except excluded"…
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How to add a website URL to trusted websites in Elements Collaboration Protection?
Issue: Is there a way to allow a website or add a website URL to be always trusted in the Elements Collaboration Protection configuration policy so that an email containing the website URL is not blocked or quarantined? Resolution: It is possible to add a website URL to the trusted websites list within the Elements…
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Elements Collaboration Protection estää tiettyjä liitteitä kielletyn sisällön vuoksi.
Ongelma: Elements Collaboration Protection estää tiettyjä sähköpostiliitteitä kielletyn sisällön vuoksi. Tiedostot ovat puhtaita ja miten ratkaisemme ongelman?Ratkaisu: Voit ratkaista "Kielletty sisältö" -tulkinnan vuoksi estettyyn liitteeseen liittyvän ongelman joko sallimalla tiedostopäätteen tai lisäämällä luotettavan…