Issue: Firewall rule creation fails for one or more WithSecure Client Security hosts. WithSecure Policy Manager Console host Alerts list shows either one of the following alerts: Warning: F-Secure firewall rule creation or modification failed. From: <hostname>, <date/time> Details: F-Secure firewall rule creation or…
Issue: When trying to deploy WithSecure Client Security or Server Security installation from the Policy Manager Console via Push Installation method , user receives error code 5.Resolution: Error code 5 means that the host was reachable, but the access from the instructing system / account was denied. Verify these points,…
Issue: After installing WithSecure Linux Security 64 the following error messages related to the missing dependencies is returned. Do you accept this license agreement? The license agreement text is available at /opt/f-secure/linuxsecurity/doc/LICENSE…
Issue: WithSecure Linux Security 64 is not connecting to the Policy Manager Server and it is not visible in the "Import new hosts" tab in Policy Manager Console.Resolution: Check the "/var/opt/f-secure/fspms/logs/request.log" file of Policy Manager server whether there is any request from that Linux client by searching for…
Issue: I have WithSecure Linux Security 64 installed and there is a lot of fstrace.lock.xxx files created in /tmp/. What are those files and what do I do with them?Resolution: The fstrace.lock.* files are temporary files created by WithSecure Linux Security 64 (LS 64). The files are generated by various services of LS 64…
Issue: Linux Security 64 servers display real-time scanning status as "Disabled" in Policy Manager console status page. Policy for these servers is set to real time scanning as "on" and users are not allowed to change this setting. Why does the status show real-time scanning as disabled even if it should be…
Issue: Les ordinateurs hors ligne dans un environnement isolé exécutant Business Suite Client Security 16.01 et Server Security 16.01 ne peuvent pas être mis à jour car lors de l'application du fichier zip à l'aide de fsaua-update_32.exe, le message d'erreur suivant s'affiche : « ERREUR : le fichier d'archive de mise à…
Issue: Where can I find the key code for the latest version of my Business Suite software?* Client Security for Windows or Mac * Server Security * Email and Server Security * Linux Security 64 Resolution: You can find all the key codes of my Business Suite products in your license certificate. If you do not have the latest…
Issue: Comment programmer Business Suite Software Updater pour vérifier les mises à jour manquantes et installer automatiquement les mises à jour sur les ordinateurs et les serveurs ? Resolution: Par défaut, Business Suite Client Security et Server Security analyse les mises à jour manquantes du programme de mise à jour de…
Issue: * I have Client Security and Server Security Standard installed, and have enabled the web content control to block the adult category. Why am I able to reach the porn site still? * I'm having a problem with Web Content Control, it doesn't block any of the categories set as "Disallowed". Resolution: The Web Content…