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How to check whether ORSP feature(Security Cloud) on Linux Security 64 working or not
Issue: How to check whether ORSP feature(Security Cloud) on Linux Security 64 working or not Resolution: By using the "cloudcar.exe" sample file, you can check if ORSP(Security Cloud) is working properly. You can download the file from http://amtso.eicar.org/cloudcar.exe. Please note that your antivirus software might…
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Launching a manual scan (fsanalyze) as a non-root user fails with an error message on Linux Security 64
Issue: I launched a manual scan(fsanalyze) as a non-root user in Linux Security 64(LS64) and it fails with the following error: fsanalyze: failed to connect to pmd:failed to connect to ctrl socket: /opt/f-secure/linuxsecurity/var/lspmd/run/socket: Permission denied Resolution: When a non-root user executes the fsanalyze…
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How to update malware definitions for Policy Manager 14.x/15.x in an isolated network?
Issue: How can I update malware definitions for Policy Manager 14.x/15.x in an isolated network? Resolution: Policy Manager offers two options for updating virus definitions in isolated networks that have no direct connection to the Internet. * If your network configuration allows Policy Manager to access internal…
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Other than using the MSI product code, how to create the detection method in SCCM to detect the existing installation of WithSecure Client Security?
Issue: MSI product code for WithSecure Client Security is generated each time differently when the installation package is created. This is troublesome as I need to include a number of MSI product codes in the SCCM's detection method, to detect the existing installation of WithSecure Client Security. Other than using the…
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How to uninstall Server Security using the F-Secure Uninstallation Tool
Issue: How to uninstall WithSecure Server Security from a Windows Server using the Uninstallation Tool? Resolution: If you cannot uninstall WithSecure Server Security from the program and features, you can uninstall it using the F-Secure Uninstallation Tool. Which uninstallation tool you should use depends on the F-Secure…
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How to increase the logging level of a Client Security or Server Security host via WithSecure Policy Manager Console
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via F-Secure Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the F-Secure Policy Manager Console:…
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Slow login to Terminal server when F-Secure Server Security 14.00 is installed
Issue: RDP connections to terminal servers are extremely slow, logging in takes abnormally long for a user. Disabling the F-Secure security features does not help. The servers are Microsoft Farm Load Balancing Servers. Resolution: To confirm if the issue is caused by the F-Secure Firewall profile, Disable the F-Secure…
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Does F-Secure Browsing Protection in Client Security support Microsoft Edge on Chromium?
Issue: I am going to switch from Internet Explorer to Microsoft Edge on Chromium. Does F-Secure Browsing Protection in Client Security/Server Security support this web browser? Resolution: F-Secure Browsing Protection works in Microsoft Edge on Chromium with the latest updates in place. If the Microsoft Edge web browser…
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Can F-Secure Client Security or Server Security 14.x or later on Windows be updated using fsdbupdate9.exe?
Issue: When trying to update Client Security or Server Security 14.x or later using fsdbupdate9.exe, the following error appears : "ERROR: could not locate destination pat (AUA8 installation)." Resolution: Fsdbupdate9.exe does not support F-Secure Client Security or Server Security 14.x or later. Fsdbupdate9.exe is a…
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How do I migrate from Client Security to Elements Endpoint Protection (EPP for Computers) using Policy Manager?
Issue: How can I migrate from Client Security to Elements Endpoint Protection for Computers using Policy Manager? Resolution: You can follow the steps explained here on migrating from Client Security to EPP for Computers using Policy Manager Console. NOTE: The bs2cp_psb*.jar file that needs to be downloaded is dependable…