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What are the default ports used by Policy Manager Server and Policy Manager Proxy?
Issue: What are the default ports used by Policy Manager Server and Policy Manager Proxy? This article lists the network ports that WithSecure Policy Manager Server and WithSecure Policy Manager Proxy uses. If you use any port filtering devices or software, verify that the required ports are available. Port filtering…
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Where can I find the WithSecure Policy Manager Server's management public key (admin.pub) used by clients to verify the validity of distributed policies?
Issue: Where can I find the WithSecure Policy Manager Server's management public key (admin.pub) used by clients to verify the validity of distributed policies?Resolution: You can export the public key (admin.pub) from the Policy Manager Console. To do so, follow the steps below: Method A - Export the key with the…
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What is the supported formats when creating the safe sender and recipient list for Spam Control?
Issue: * What is the supported formats when creating the safe sender and recipient list for the WithSecure Email and Server Security 14 Spam Control feature? * We have specified the safe senders and recipients list for the spam control by separating each domain name with a space, but we also have used an asterisk (*) as a…
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What are the network access requirements for F-Secure Linux Security 64 (LS 64) installation and normal operation?
Issue: The network access requirements for F-Secure Linux Security 64 (LS 64) installation and normal operationResolution: Below are the requirements for network access when you install F-Secure Linux Security 6 as centrally managed mode:* HTTPS * *.fsapi.com * *.sp.f-secure.com * Policy Manager Server address (applicable…
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What are the main differences between WithSecure Linux Security 64 and WithSecure Linux Security 11.x?
Issue: What are the main differences between WithSecure Linux Security 64 and WithSecure Linux Security 11.x? Resolution: Linux Security 64 is a native 64-bit application, however there are some differences compared to the previous released version Linux Security 11.x, most notably:* no support for Protection Service for…
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When creating Client Security for Windows / Mac or Server Security 16 installer, HTTP/HTTPS ports and Policy Manager server addresses are greyed out
Issue: When exporting Client Security for Windows / Mac or Server Security 16 installer for local installation, push installation or upgrade, the HTTP,/ HTTPS ports and the Policy Manager server addresses are grayed out. Resolution: This is by design. The Policy Manager Server address and the HTTP / HTTPS ports need to be…
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What is considered "new infection" in the Policy Manager Web Reporting view?
Issue: What is considered "new infection" in the F-Secure Policy Manager Web Reporting view?Resolution: * Log on to your Policy Manager Console * Select the Policy domain or Host you want to edit * Switch to the Alerts tab * Every item in the list, which is not marked as "read" will be considered as "new" in the Web…
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Why is the Software Updater button missing from the WithSecure Client Security and Server Security user interface?
Issue: Why is the Software Updater button missing from the WithSecure Client Security main user interface? Resolution: Do note that Software Updater feature is only available on Premium version of Client Security and Server Security. You may refer to our release notes here:…
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WithSecure Policy Manager can not be uninstalled due to "Unable to load the uninstallation plugin DLL" error-message
Issue: When trying to uninstall WithSecure Policy Manager from a Windows Server, uninstallation fails due to "Unable to load the uninstallation plugin DLL" error-message.Resolution: This error message occurs, when the server hosts an old, unsupported version of WithSecure Policy Manager or the installation has been…
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What ports are used for communication between Policy Manager and Linux Security 64 ?
Issue: What ports are used for communication between Policy Manager Server and Linux Security 64 ?Resolution: Check connectivity from host to Policy Manager Server using HTTP Browser. If your Linux host does not have GUI, check connectivity using these commands: curl -o https-host -k https://:PMS_address:port_number curl…