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Hi krisvdv,

If the file size of your FSDIAG file is large, you can upload the file to our FTP site. Make sure that you have a case number before submitting the file. You will receive a case number in the email sent by our customer support.

1. Rename the generated diagnostic file following this format: [Your case number here]_FSDIAG.TAR.GZ or [Your case number here]_fsdiag.7z
2. Right-click the Windows Start icon, and select Open Windows Explorer. A Windows Explorer window opens
3. Type ftp://ftp.f-secure.com/incoming in the address bar, and press Enter
4. Copy the renamed fsdiag file to the window (or drag and drop it there)
5. Reply to the email sent by our customer support to inform us that you have now uploaded the FSDIAG file.

Regards,
Monika

Hi krisvdv,

The Unique ID column appears under the "Host Properties" tab and not under "Centralized management". You should be able to add it there.

Regards,
Monika

Hi KN,

Please provide me your F-Secure Account details (Account name, Account ID) in a private message in order for me to submit this as a feature request to the developers under your account.

Regards,
Monika

Hi,

Could you please provide details of the F-Secure product you are using.

Regards,

Monika

Hi Sonu,

Here is a description of all services for Client Security and their functionality:

F-Secure Hoster -> Product business logic, including product updates, telemetry, settings & configurations with SYSTEM privileges.
F-Secure Hoster (Restricted) -> Product business logic, including product updates, telemetry, settings & configurations with NETWORK SERVICE privileges.
F-Secure Ultralight Hoster -> Anti-malware scanning logic, including real-time scanning, Online Safity, DeepGuard, DataGuard and Application Control with SYSTEM privileges.
F-Secure Ultralight Network Hoster -> Anti-malware scanning logic, including real-time scanning, Online Safity, DeepGuard, DataGuard and Application Control with NETWORK SERVICE privileges.
F-Secure Ultralight ORSP client -> Real-time protection network query service (NETWORK SERVICE).
F-Secure Ultralight Protected Hoster -> Scanning integration to Windows Security Center, runs as protected process (protected by Windows).
F-Secure Device Control - F-Secure Device Control Daemon service - provides a possibility to block/restrict access to local devices.

Regards,

Monika