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The WithSecure Community will be down for maintenance from 15 October 22:00 EEST / 21:00 CEST / 20:00 BST / 15:00 ET to 16 October 2024 10:00 EEST / 09:00 CEST / 08:00 BST / 03:00 ET. During this time, we will be migrating WithSecure Ideas to the Community platform. We apologize for any inconvenience and appreciate your understanding.

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➤ Recent Discussions

Documentation Updates - 7 October 2024
Listed below are the latest updates to the WithSecure knowledge base: 📝TIP: Consider following this Category to be notified about future posts. New articles: Elements Mobile Protection received push notification "Test push msg android" "Hello Android MP in P3" Error: 'An error has occurred while adding an administrator.'…
WithSecure Community Digest
As a way to keep you informed about the latest and greatest on the forum, we have decided to compile a list of the most engaging articles, discussions, and questions from the previous week. In addition, we will share updates on any new features, announcements, and events happening within the WithSecure Community. With this…
Constant notifications regarding Malware
One of our servers is constantly flagging Malware, and we're not sure if the transactions are processing before the files are being quarantined and removed. Time|Account|Host|Infection|Action|Type|Infected Object|Infected Object SHA1 Sat, 5 October 2024 18:56:49 UTC|Talenom…
Which KB needed for Withsecure Elements EPP on Windows 10 v1909?
Hello everyone. I have an environment composed of several workstations with Windows 10 Pro v1909 and for compatibility reasons with an application developed internally can not be updated at the moment. When installing Withsecure on these stations i see from cloud manager that they appear unprotected, a warning that says…
Devices are not visible on Pending List
Hi everybody, Some Windows 10 PC, after push installation of withsecure (16.00 client version for business suite), are not showed on PM Pending. I try to uninstall withsecure with a remove-tool and install again offline method with success, but are still showed on Unmanaged devices. All of devices are on AD Domain and have…
Quarantined tar file
Why are quarantined tar files being detected as malware during scans? This issue has been occurring with multiple files since yesterday. The file is located at the following path. Trojan-Downloader:W97M/Dridex.X|None|On_demand_scanner.file_infection.nothing|C:\ProgramData\F-Secure\Quarantine\Repository\TAR\00000001.tar[1]…
API - Insufficient scope. The request requires higher privileges than provided by the access token.
Hi I'm trying to make an integration with our PSA to create tickets and have a bi-directional sync with the Elements API. I've come to a point where I want to add a comment to an Incident using the incidents/v1/comments endpoint but I'm getting a 403 error with the message Insufficient Scope. My API key I'm using has "Full…
Elements Endpoint Protection Portal Changelog
The WithSecure Elements Endpoint Protection Portal changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements Endpoint Protection Portal. For the most recent updates, please click here to see the most recent changelog (only accessible for logged-in users). To stay updated…
EVM System Scan Changelog
Elements Vulnerability Management System Scan feature changes will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here to see the most recent change log and bookmark the…
Linux Agent LS64 Changelog (Elements, Business Suite, Standalone)
Linux Security 64 Beta Release Notes Major Features in this Release This is a beta release of Linux Security 64. This release introduces a new on-access scanner for continuous protection against viruses and potentially unwanted applications. In addition, Linux Security 64 features a system integrity checker for protection…

✓ Resolved

Which KB needed for Withsecure Elements EPP on Windows 10 v1909?
Hello everyone. I have an environment composed of several workstations with Windows 10 Pro v1909 and for compatibility reasons with an application developed internally can not be updated at the moment. When installing Withsecure on these stations i see from cloud manager that they appear unprotected, a warning that says…
Devices are not visible on Pending List
Hi everybody, Some Windows 10 PC, after push installation of withsecure (16.00 client version for business suite), are not showed on PM Pending. I try to uninstall withsecure with a remove-tool and install again offline method with success, but are still showed on Unmanaged devices. All of devices are on AD Domain and have…
WithSecure license expiration grace period?
Is there a grace period after a WithSecure EPP license expires, or does it simply just stop working?
DeepGuard is blocking ANSIBLE for updates
Hello everyone, I have a problem where DeepGuard is preventing my updates from taking place, these updates are automated thanks to Ansible and therefore an Ansible user is in admin on my server to be able to deploy Windows updates on it. I need to deactivate DeepGuard from 3 to 4 a.m. because that's when the update is done…
Why is my Server Manager Console not registering ?
Hello everyone, I have a Policy Manager Console under Windows Server 2016 and my product cannot be registered because the website that you can see in the screenshot displays a 404 HTTP error. The trafic is not blocked by Windows firewall nor our firewalls, I can see the trafic being authorised and going out in the logs.…
WithSecure Linux Security 5.0.10 not installing
Hello everyone, I have an Ubuntu 22.04 machine that is not connected to the Internet. But this machine is connected to a Windows Server which have acess to the Internet. I have successfully installed the wsls-5.0.10-exported.zip package but I can't activate the product. I am trying this command " sudo…
BUG / Elements / Automated Actions for deletion
Hi, We have been creating some suppression rules for BCD, and it look like the Web interface has a bug. Browser is EDGE/FIREFOX, language is FRENCH, tried ENGLISH also, same problem. When looking at the suppression rules we see 10 lines by default, but the pager indicates "0 - 0 of 0 / 1 of 1". If we set the filter to 50,…
Device Control not blocking exe files ?
Good day, I am trying out the device control feature and have disallowed launching exe files from USB sticks (rest of settings remain unchanged so far). Profile with respective settings is assigned to the device and profile assignment state is up-to-date. Still able to launch exe files from the USB stick. The stick was…
Accessibility Issue: Unable to Access Target from "Security Events" Tab
Bonjour, Quand je suis dans l'onglet "Événements de sécurité" et que je clique sur la cible pour pouvoir l'ouvrir, je n'arrive pas à accéder à la cible. J'arrive à accéder aux paramètres de la cible depuis l'onglet "Appareils". Est-ce normal ou s'agit-il d'un problème de l'interface ?
EPP Summary Report
Good Day I had previously raised this issue and still await feedback to resolve this issue. I require the following report for distribution as part of the Monthly Report Pack sent to clients. How do draw the report ?

➜ Questions

Understanding Continuous Threat Exposure Management

Safeguarding sensitive information and critical infrastructure in today's dynamic digital landscape requires a more proactive approach.

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