Best Of
Re: Email and Server security strips XLS files (not Autorun macro) with exclusion
Please check your inbox. I have just messaged you the links for the hotfix

Re: DataGuard on network drive
Hi Dussan
My apologies as I misread. What products are your clients using ? If you are using Business Suite - Policy Manager and Client Security, then you do not have to pay attention to the red color, the newly added network path row can be distributed to the client anyway.
This feature is still in Beta. Visual issue on Policy Manager should be addressed in the next release.

Re: Email and Server security strips XLS files (not Autorun macro) with exclusion
Hi DaFit
ESS 14 Beta is planned for 14.10.2019, and RTM around second-half of November.

Re: Scheduled scans notifications
Hi Laxtlo
We have the setting windows.scheduled_scanning.show_to_user available and will be added as a feature to the next PSB Portal update. I have forwarded your request to the product team.

Re: Citrix Virtual Apps server stop responding
Hi JensB
We have developed the fix and will appear in the ulcore channel after standard release procedure, which can take 1-4 weeks.

Re: F-Secure Server Security 14.00 can't update in DMZ
Hi Pand
Have you checked your fallback settings ? If issue still persists, moving forward, we will investigate your case which you have submitted.
For standalone new installations, product will need at least 3 hours to download all the Ultralight component and the rest of the updates.
You do not need to restart the machine even reboot prompted, until all updates are installed (3+ hours required).
If you restart earlier, not all updates will be present, and the new up to 3+ hours round will be needed to complete the download after boot. And restart dialog will be shown again in 20 minutes.
Please only restart after all updates are installed (3+ hours required).
It will behave as below:
============================================================
1. First approach downloads ULU handler
2. Second approach downloads ulcore
3. Third approach downloads all the rest UL db updates
4. Each one happen after failover timeout which is 1 hour interval
============================================================
The behavior can be seen from AUA.log
2019-07-18 17:13:46.508 [0a2c.0cc0] I: Connecting to guts2.sp.f-secure.com
2019-07-18 17:13:46.819 [0a2c.0cc0] I: Downloaded 'F-Secure Ultralight Updater Update 2018-09-18_01' - 'ulupdater-win64' version '1537259154'
2019-07-18 17:13:46.819 [0a2c.0cc0] I: Update check completed successfully
2019-07-18 17:13:46.819 [0a2c.0ff0] I: Installation of 'F-Secure Ultralight Updater Update 2018-09-18_01' : Processing
2019-07-18 17:13:47.475 [0a2c.0ff0] I: Installation of 'F-Secure Ultralight Updater Update 2018-09-18_01' : Success
2019-07-18 17:13:48.663 [0a2c.0cc0] I: Connecting to wait.pmp-selector.local
2019-07-18 17:13:48.663 [0a2c.0cc0] I: Update check failed, error=210 (unable to resolve host)
2019-07-18 17:13:48.663 [0a2c.0cc0] I: Connecting to wait.pmp-selector.local
After it downloads the Ultralight handler, it will try to connect back to the Policy Manager Server. In this period, product still not protected since the rest of Ultralight component still not downloaded. It needs to wait another fallback for the 2nd approach and so on.

Re: Possible to uninstall Client Security using GPO in unattended mode ?
Hi Rick_Nit
I would suggest to use an administrator credential.
If you use PowerShell:
Use PowerShell to Uninstall Software: https://blogs.technet.microsoft.com/heyscriptingguy/2011/12/14/use-powershell-to-find-and-uninstall-software/
F-Secure Uninstaller Path: "C:\Program Files (x86)\F-Secure\Uninstall\fsuninst.exe"
If you use GPO:
use following commands for a .bat script:
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Spam Scanner" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Software Updater" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure E-mail Scanning" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Browsing Protection" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure HIPS" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Protocol Scanner" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Internet Shield" -a
start C:\"program files"\F-Secure\Uninstall\fsuninst.EXE /UninstRegKey:"F-Secure Anti-Virus" -a

Re: Complete Unisntall of Client Security
Hi Vincent
There are two uninstall tools available, and what version of CS are you removing ?
First tool - https://download.f-secure.com/support/tools/uitool/UninstallationTool.exe
Second tool - https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe
If the first tool not work, we suggest to use the second uninstallation tool, which is the newer one.
New uninstallation tool:
FsUninstallationTool.exe
- Accept licence terms, GUI shown, Prompt for reboot (Consumer default)
FsUninstallationTool.exe --silent
- Completely silent
Old uninstallation tool:
UninstallationTool.exe
- Accept licence terms, GUI shown, Prompt for reboot (Consumer default)
UninstallationTool.exe -a --nogui
- Accept license terms, no GUI displayed, auto-reboot
UninstallationTool.exe -a --nogui --noreboot
- Accept license terms, no GUI displayed, no auto-reboot
UninstallationTool.exe -s -a --nogui
- Completely silent, auto-reboot
UninstallationTool.exe -s -a --nogui --reboot-delay=60
- Completely silent, auto-reboot 60 seconds after execution finishes (with user countdown)

Re: No possibility for 30-day trial?
Hi Tamas
For Linux Security 64, you can share the full-version key-code to use to export installer and use it for trial period testing The terms of the trial is up to your agreement with customer (30 or 60 days).
F-Secure Client Security for Mac, there is no evaluation version (or JAR for Mac trial) available. Hence, it is not possible for you to test this product without a valid license key code.

Re: Add mailaddress to alerts in web console
Hi Olikaa
Can you please check the "Disallow user changes" checkbox in the Policy Manager Console, under the setting (standard view > settings tab > alert sending > alert forwarding) if it is disabled or enabled? Enabling this will disallow the change to be made through the Server Security web console on managed client.
