Best Of
Re: Changing Subscription key through Command line
Hi sirkdotCS,
The fs_oneclient_logout tool allows you to log out from Computer Protection so that you can re-enter the subscription key to connect a device to the correct company in the management portal.
This command-line tool removes the current subscription from Computer Protection and returns the software to its initial state, before a subscription key was used.
To use the tool:
1. Download the fs_oneclient_logout tool from https://download.sp.f-secure.com/PSB/Utilities/fs_oneclient_logout.exe
2. Open a command prompt with administrator privileges
3. Run the tool in the command prompt
To log out and register to F-Secure PSB Portal automatically, run \fs_oneclient_logout.exe --keycode . Computer Protection will log out and start using the subscription key that you entered immediately.
To remove the current subscription key, run \fs_oneclient_logout.exe --nokeycode. Computer Protect will stop working and asks you to enter a new subscription key manually when you open the main view of the application.
If the tool runs successfully, it returns 0 as the result. In other cases, for example if the network is unavailable or you enter an incorrect subscription key, Computer Protection will stay in the "expired" state and asks you enter the new subscription key manually.
Note: Since PSB Computer Protection installations are portal specific, you can only change the subscription key if both the old and new key belong to the same PSB Portal. This means that if the original installation has been performed with the PSB1 installation file, you cannot enter a subscription key belonging to PSB4.
Regards,
Monika
 MonikaL
MonikaL            
                Re: F-Secure Software Updater using Command line / Software Updater install on Shutdown
Hi Datsspeed,
The Policy Manager 14.40 is expected to be released in Q1 2020.
Regards,
Monika
 MonikaL
MonikaL            
                Re: java.exe CPU on PM server
Hi krisvdv,
If the file size of your FSDIAG file is large, you can upload the file to our FTP site. Make sure that you have a case number before submitting the file. You will receive a case number in the email sent by our customer support.
1. Rename the generated diagnostic file following this format: [Your case number here]_FSDIAG.TAR.GZ or [Your case number here]_fsdiag.7z
2. Right-click the Windows Start icon, and select Open Windows Explorer. A Windows Explorer window opens
3. Type ftp://ftp.f-secure.com/incoming in the address bar, and press Enter
4. Copy the renamed fsdiag file to the window (or drag and drop it there)
5. Reply to the email sent by our customer support to inform us that you have now uploaded the FSDIAG file.
Regards,
Monika
 MonikaL
MonikaL            
                Re: F-Secure client 14.10 push - removing previous version 13.x
Hi krisvdv,
The Unique ID column appears under the "Host Properties" tab and not under "Centralized management". You should be able to add it there.

Regards,
Monika
 MonikaL
MonikaL            
                Re: Missing Keyword Filter FSESS 14.0
Hi KN,
Please provide me your F-Secure Account details (Account name, Account ID) in a private message in order for me to submit this as a feature request to the developers under your account.
Regards,
Monika
 MonikaL
MonikaL            
                Re: F-Secure interfering with visual studio code
Hi,
Could you please provide details of the F-Secure product you are using.
Regards,
Monika
 MonikaL
MonikaL