Macbook on High Sierra not compatable with F-Sec client security for MAC
following installation of "f-secure client security for mac" on a new macbook running High Sierra - installation works for some machines but fails to complete on others stating "waiting for update to start" .
checked all browser extensions are installed and rebooted.
there is no proxy or firewall involved - direct internet connection out
Any thoughts ?
Comments
-
SAME PROBLEM!!!
0 -
Hello, could you please collect fsdiag and forward it to F-Secure Support.
0 -
Logs sent over a month ago - default response has been High sierra is not supported at this time.
Not good enough as I have many devices on High sierra - if this is not resolved soon I will be looking at other vendors.
High Sierra was released to the public on 25 SEPTEMBER - come on F-secure .....
0 -
No worries, new Client Security for Mac 13.00 is coming. Will be released in a month.
2 -
FYI, Client Security for Mac 13.00 is now available!
1 -
OP: Update
I have upgraded policy manager to ver13, imported FSCS Mac v13 and exported the package installer. Using this I have installed the product on a macbook via usb stick but the macbook refuses to report in to the policy manager server.
I can ping\browse the policy manager server from the macbook.
the installer has the long complex name which includes the key - i know you cant rename the installer as this can cause problems with finding policy manager.
Any suggestions ?
0 -
do you have any windows machine that reports correctly to PM?
Please check the communication settings in the MAC box manually after installation.
IIRC there was a problem with the encoding of some PM-addresses, but that should have been fixed with 12.31 (CRC was missing leading zeros in the filename).
0
Categories
- All Categories
- 3.5K WithSecure Community
- 3.5K Products
- Get Support