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Connection Control - when enabled some internal services are blocked

secure00023
secure00023 Posts: 8 Junior Protector
in Business Suite

Hi, we have two users on our network who do alot of online banking - Connection Control works fine - however it blocks access to a couple of internal server based applications. which the users need access to to cross reference banking details.  

 

Is there a way to add an exception so Connection Control does not block these connections while the user is logged into on-line banking.

 

Regards

 

Mark

Comments

  • Laksh
    Laksh Posts: 237 Cybercrime Crusader

    Hello secure00023,

     

    Have you tried the steps mentioned here if you do not want Connection Control to close your already opened connections?

  • secure00023
    secure00023 Posts: 8 Junior Protector

     Hi is there anyway to set this via the consloe

  • fedool
    fedool Posts: 162 Threat Terminator

    Which console do you mean?

    Windows cmd.exe? I don't think you can do it in console.

    You need to change this setting in a profile in portal and assign it to this machine - then machine will not interrupt the connection

  • secure00023
    secure00023 Posts: 8 Junior Protector

    When I mean Console i mean F-Secure Policy Manager - I dont see any section regarding profile. I have the machine in question on there but see no option under conection control to enable exosting connections.

     

    Thank you for your guidence so far. As you may have guessed i am not to familiar with this product.

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    Hello secure00023,

     

    You had posted your question on a wrong board, that's the reason of confusion. The proper board for Business Suite products (managed by Policy Manager) is https://community.f-secure.com/t5/Business/bd-p/End-point_Security

     

    If I understand you correctly, possible workaround, which may help, is to add your internal server(s) to Web traffic scanning > Trusted sites list in Policy manager console Settings > Standard view.

     

    Best regards,

    Vad

     

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    One addition. My previous proposal will not work for ip addresses.

    Please, check how to exclude  server applications by ip addresses here:

    https://community.f-secure.com/t5/Business/Connection-Control-blocks/td-p/102571

     

    Best regards,

    Vad

This discussion has been closed.

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