Server Security v. 12.10 Databases outdated?

rfc1925

I removed the application via the uninstallation tool. Rebooted.  Installed the application  & rebooted. 

 

OS: Windows 2008 R2

 

I have tried fsaua reset & fsdbupate tools. 

 

Automatic Updates - Databases Outdated

Real-time scanning - Databases Outdated. 

 

I keep seeing 

Installation of 'F-Secure Network Interception Framework Update 2017-11-01_01' : Retry at restart

It looks to be updated though? 

]Mon Jan 01 05:27:28 2018(3):  Database 'hydrawin' version '1514798791' db_size '14120471', free '118910066688'
[10480]Mon Jan 01 05:27:28 2018(3):  Downloaded 'F-Secure Hydra Update 2018-01-01_01' - 'hydrawin' version '1514798791' from psb2-bw.sp.f-secure.com, 14120471 bytes (7397170 bytes downloaded)
[ 7948]Mon Jan 01 05:27:28 2018(2):  Update check completed successfully.

 

Ben

Hi,

 

We would need logs to better investigate this issue, could you open a support ticket including an fsdiag of the affected machines?

 

Note that UItool on server is not officially supported.