Message: No scanner engines loaded and enabled. Virus protection is disabled.

Hi All,

We get a few alerts from various machines with the following text in the body of emails '

Message: No scanner engines loaded and enabled. Virus protection is disabled'. The machines that report the error are Windows 7 and 10 wih Client Security 12.31. These are machines that haven't been upgraded recently and there doesn't seem to be a pattern.

I was wondering if anyone has come across this before?

Regards Al

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alsimmo

Hi Matthias,

Sorry for the delay replying.

Thanks for your answer on this.

Regards,

MJ-perComp

Too many changes at the same time for too many modules. One or two reboots might be needed to get all the latest binaries in place.

(Usually when a binary gets replaced, the other modules are strong enough to take care of the protection, while the one module gets updated. If, after a long downtime, many modules need updates this does not work any more and the hint come up to warn the user about lowered protection and the need of a reboot.)

The message also cliams "if you see this message freqently inform your admin". So unless it happens every day to the same machine, just reboot (and ignore).