an error occurred while scanning \DEVICE\HARDDISKVOLUME2
From the event log, I found many messages " an error occurred while scanning \DEVICE\HARDDISKVOLUME2 .....".
I found the same problem from
https://community.f-secure.com/t5/Business/Client-Security-9-32-Error-3/td-p/17612
Is it the same problem?
Comments
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Can you please tell us a bit more about your system?
All we can see: it is likely a W10-Box.What Version, what F-Secure product, what version, latest Updates aso.
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What F-Secure product?
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Server security Premium12.110
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0) are all the 103-events on the same file?
1) what happens if you try to copy the file query_loginpw.asp to a different folder, e.g. C:\TMP2) if that triggers the same event then turn off F-Secure and copy the file to c:\TMP
3) if that still causes a problem then IIS is likely blocking access to that file.
4) turn off IIS and F-Secure and copy the file.
5) zip the file with Password "infected" (we might need it later)
6) turn on F-Secure (and IIS) and do a manual scan on the file.
report back here
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Thank you for your reply, but I still wait my user respond to me.
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Hi, I'm facing the same problem, what is exactly is that? is there a solution?
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Hi, I'm facing the same problem, what exactly is that? is there a solution?
noting that we are using PM v.13 and CSP v.13
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Hi,
In order to better investigate this issue, could you open a support ticket including an fsdiag of the affected machines?
Thanks in advance.
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