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About "Push installation" feature on PM

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Arsjupiter
Arsjupiter W/ Alumni Posts: 46 Security Scout

Hi support team !

i'm trying to use Push installtion feature to install F-Secure on client, but we meet one issue that on PM, we can't browse IP of client, display "Unable to connect" so we can't access client and move to next step to remove install

 

We have check to telnet from PM server to Client (PC), the telnet is ok for both 3 ports 80, 443, 8080. theoretically we just need telnet thought 3 ports is ok then we can remove install via "Push Installation"

 

pls help us in this case, what we need to do to solve this problem and remote install

Thank you very much !

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  • Arsjupiter
    Arsjupiter W/ Alumni Posts: 46 Security Scout
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    *Add more information*

     

    Beside we have copied the installation file has been exported from PM, then install on one PC manually,  after the installation completed, the client has connected to PM server nomally. it's mean the connection between client and PM is ok, but why we can't use Push Installation to do the install?

     

    Pls help me to check it,

    thank you !

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