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Installation error

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FlavioM63
FlavioM63 W/ Alumni Posts: 1 Security Scout

Launching an installation package from policy manager console, F-Secure 12.31.105 reported an error as immage, could anyone help me?

 

 error.png

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  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master
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    Best advise if only this machine:
    1) cleanup using UI-tool (http://ftp.f-secure.com/support)
    2) reinstall

    BTW: Email scanner is obsolete as it can not scan iside TLS encrypted traffic.
  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello FlavioM63,

     

    If reinstall doesn't help, please, contact support. We will need diagnostics information collected from the affected client to identify the root cause of FWES component installation failure.

     

    Best regards,

    Vad

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