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nemo
nemo Posts: 7 Security Scout
in Business Suite

This is about F-secure Internet Gatekeeper for linux 4.07. It's seemingly failing shortly after installation.

 

I installed fsigk_4.07.3280_all.deb on a Debian 6.0.4. Everything went without an error.

I see a process at port 9012:

 

tcp        0      0 0.0.0.0:9012            0.0.0.0:*               LISTEN      271/java

 

root       271  0.0  2.9 185928 30504 ?        Sl   17:38   0:01 /opt/f-secure/fsigk/java/bin/java -client -Xmx64m -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/opt/f-secure/fsigk/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/f-secure/fsigk/tomcat/endorsed -classpath /opt/f-secure/fsigk/tomcat/bin/bootstrap.jar -Dcatalina.base=/opt/f-secure/fsigk/tomcat -Dcatalina.home=/opt/f-secure/fsigk/tomcat -Djava.io.tmpdir=/opt/f-secure/fsigk/tomcat/temp org.apache.catalina.startup.Bootstrap start

 

But when I point a browser (tried IE8, Firefox 11, Chrome, wget) nothing happens. strace shows a stalling:

futex(0xb6d64bd8, FUTEX_WAIT, 273, NULL

 

After a while, the connection will timeout. Nothing in the logs.

 

I removed ipv6, there is no other Java but the provided one. I'm out of clues. Anyone able to help?

 

 (edit: added product details.)

Comments

  • Peter
    Peter Posts: 127 Threat Terminator

     

    Hi,

     

    If this is a 64-bit platform, check if ia32-libs and lib32nss-mdns packages are installed. If they are, suggest opening a support ticket so we can have a closer look at the configuration.

     

    Please include the fsdiag package with the ticket. To create the fsdiag in IGK Linux, use:

     

    # cd /opt/f-secure/fsigk ; make diag

     

    To create the support ticket, use this page.

     

  • nemo
    nemo Posts: 7 Security Scout

    Alright, so I tried everything on a 64-bit-machine including the mentioned libs. I got a little bit farther (once), the browser seemed to redirect to login.jsf, but then it stalled like before. I'll open the support ticket. Thank you so far and best regards.

  • nemo
    nemo Posts: 7 Security Scout

    Found it. On a vm (openvz or kvm or vmware doesn't seem to make a difference) with many Kernels, a lot of Java/Tomcat stuff seems to fail, when there is only one cpu assigned. Assigned a second cpu and everything is fine. Beats me, but works.

  • keiooz
    keiooz MyAccount Posts: 9 Security Scout

    If you are working with your VM's, this stuff usually occured as you thought something is wrong. Good to know that you have it all fixed. image

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