How to see if the software updater is active?

Hello,

How can I see if the software updater in the CS Premium is active and working?

I have installed the CS Premium, and configured the Software Updater in PMS to be enabled and install "all" updates on a daily basis. I have an offdated 7zip, that is on the list of supported programs on my computer, but it does not get updated.

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Vad

Hello, Agrar

If you mean the list of patches on Software updates tab in PMC, then yes, it's possible from context menu (point mouse to one of the table cells): "Export table as text" item.

Best regards,

Vad

Agrar

Is it possible to obtain the list from the patch installations in a file too?

Shade

Hello Vad,

Thanks, yes you are right - I used the wrong key.

It would really help if you implemented a form for control on the keys when we export a client from the PM Server. See this thread also: https://community.f-secure.com/t5/Business/CS-13-fails-to-install/td-p/101194

Both cases could have been avoided with a check on the key on export.

Best regards.

Vad

Hello Shade,

From your description I have only one idea. Could it be so, that you use Standard version keycode with Premium package?

If that's not the case, please, contact support. We will need diagnostic information from affected machine(s).

Best regards,

Vad

Shade

I do not have the "Software Updater" tab under Computer in the settings.

I have tried exporting a new installer from my PMS and checked that the software updater was included in the export, with both CS.pr 12.33 and 13.11 and in both the "Software Updater" tab never appears.

I checked my PMS, and also here the software updater is checked enabled and to install all updates daily.

Vad

Hello Shade,

In the client UI main window you can check Status and Statistics related to Software updater.

In Settings window > Computer > Software Updater tab you can check the check box "Notify me when installing updates" (this could be done from PM Console as well), and after that all Patch installations will be collecting in local Flyer history (can be checked from F-icon menu in tray on client machine).

Best regards,

Vad