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IE 11 crashing on exit with FSCS 13.11

APe W/ Alumni Posts: 6 Security Scout

IE11 crashes reliably everytime it is closed while the F-Secure browsing protection extension is enabled. Disabling the externsion stops the behavior.


Browsing Protection by F-Secure version 2.216.7574.233


F-Secure Client Security 13.11 build 110


App log entry:

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.19081, time stamp: 0x5b2525ef
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x4d8dcccc
Faulting process id: 0x2cc
Faulting application start time: 0x01d4496037cdf9b8
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report Id: 81980506-b553-11e8-bec3-00155d230ba1


  • Gabri3l
    Gabri3l W/ Alumni Posts: 15 Junior Protector

    We have a hotfix for this issue. I saw from our system that you had already created a support case about this and that our specialist sent you the hotfix to test a few hours ago. 

    I hope it resolves the issue you are facing. 


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