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Policy Manager [Proxy configuration Bug?]

dmgeronimo W/ Alumni Posts: 2 Security Scout



First, sorry about my english!


I'm facing a strange problem when I'm trying to login on PM. Although my licence expires only in 2022, my software keeps prompting me to validate my registration and when I click on button "Validate Now" it gives me an error saying: "Registration cannot be validated. F-secure PM server was not able to connect to f-secure registration server".


So i checked the log file fspms-registration and found error saying: "WARN [c.f.f.r.RegistrationRestTemplate] - Cannot connect to registration server (via proxy ""): 503 Service Unavailable"


This is strange because I'm not using this proxy address anymore on the Internet Options and in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows\F-Secure\FSAUA Proxy

Why this keeps trying to connect at this proxy? 

PS: I already tried to reinstall and have not succeed also Fsecure team do not respond my emails.


Please help me!




  • Laksh
    Laksh W/ Alumni Posts: 237 Cybercrime Crusader

    Hello dmgeronimo,


    Do you still have this issue? I see that support has replied in the case and the issue has been resolved.

This discussion has been closed.