Policy Manager [Proxy configuration Bug?]
Hello!
First, sorry about my english!
I'm facing a strange problem when I'm trying to login on PM. Although my licence expires only in 2022, my software keeps prompting me to validate my registration and when I click on button "Validate Now" it gives me an error saying: "Registration cannot be validated. F-secure PM server was not able to connect to f-secure registration server".
So i checked the log file fspms-registration and found error saying: "WARN [c.f.f.r.RegistrationRestTemplate] - Cannot connect to registration server (via proxy "http://10.1.6.173:80"): 503 Service Unavailable"
This is strange because I'm not using this proxy address anymore on the Internet Options and in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows\F-Secure\FSAUA Proxy
Why this keeps trying to connect at this proxy?
PS: I already tried to reinstall and have not succeed also Fsecure team do not respond my emails.
Please help me!
Comments
-
Hello dmgeronimo,
Do you still have this issue? I see that support has replied in the case and the issue has been resolved.
1 -
Hello, thanks for the reply.
It's solved!
The right change on proxy configuratiuon it was on the fspms.proxy file "C:\Program Files (x86)\F-Secure\Management Server 5\data\"
5
Categories
- All Categories
- 3.5K WithSecure Community
- 3.5K Products
- Get Support