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PM Console returning 503 error code

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gbledsoe
gbledsoe MyAccount Posts: 3 Security Scout

Hello,

 

This is seemingly a common problem with the PM Console. I am getting a "Cannot connect to the management server: HTTP server error (response code is 503), server can be busy or management server URL is invalid."

 

We are running PM Console 9.0 with no hotfixes. Connection properties are correct. Host name, port number, and extension path have not changed since installation. We just cannot connect to the management server.

 

As I understand from reading the community messages, there seem to be two ways out of this dilemma: (1) uninstall PM 9.0 after backing up numerous configuration settings files and directories ( Article 15208); or upgrading to PM 10.

 

Are there any other remedies anyone can recommend? Both of these seem to be ways to avoid fixing a problem rather than just fixing the error.

 

Thanks.

Comments

  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master
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    Hi,

     

    So why are you running Policy Manager without fixes then?

     

    And the reason why an upgrade to PM 10 helps: it contains the reqested Bugfixes!

     

    BR

     

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