Dear Sir , Greeting. Sorry to bother you, we have several questions need your help.
Q1 : Currently we have multiple version (11.51 , 12.00 , 12.31 . 12.33) of F-Secure Client Security in company. We need to add “123.exe”、"abc.exe”、 xyz.exe” to the Excluded objects list. But if we don’t ticked “Disallow user changes” option, these 3 excluded object will NEVER deployed to the Client. However if we ticked , user customized excluded object will disappeared.. Could you please let us know how to “keep user defined excluded object then deploy general excluded object” ?
Q2 : Since F-Secure release new engine named “Capricom” recently. It will deployed to F-Secure Client Security 13 or later version but as you can see , the Aquarius shown “not installed” is it normal ? The Aquarius will be deprecated or not ? The “Capricom” Engine is the similar with BitDefender engine or developed from F-Secure self ? As you can see we still have 11.51 and 12.x version , These version will keep to using “Aquarius” ? Whether it will affect the ability to protect virus / malware ? http://app.secure.f-secure.com/e/es?s=2484&e=205344&elqTrackId=0770405687c64dc6bb9ad9976eeb1e69&elq=1d87d287e77d44b8bcb4b3e028aef2e8&elqaid=11621&elqat=1
Q3 : Usually I will checked the Hydra and Aquarius database update from this link : https://www.f-secure.com/dbtracker/ I noticed there are no update during 2/8 – 2/12 is it normal ? Could you please let us know how to check Capricom database status ?