Hello,
Im trying to install F-Secure on two windows 10 machines and roll it out to the other in the company. On both I recieve the same error: "All software component could not be installed. The failed components are: FWES, Internet Shield, E-mail Scanning. Please remove the old installation, and install the product again. To use the current product installation, restert the computer."
I've scanned the knowledge base but have come up short. The only close article I found discussed removing other AV programs. First I uninstalled the AV the traditional way, retried F-Secure install and had the same error. Then I used the AV removal tool that claims to totally remove the product. - Still no luck after F-Secure removal/re-install. These are both machines build from scratch, no bloatware from MFG.. I'm scratching my head.
(1) Is there any way I could see an install log that give me a clue as to what is preventing these components from installing?
(2) What is FWES?
(3) On one of my machines the status says the internet shield is operational, yet I dont see any evidence. For instance, on my home machines I use another AV, when I open the browser I see an icon for it in the top right. If I search for a particular subject, it provides a list of links with a "check" to say if its safe, or "X" if its not.. The F-Secure computer in question, shows nothing.
Help!
PAV
