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Policy Manager 14.01 ( sending alert "No Scanning Engine")

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Jjay
Jjay W/ Alumni Posts: 1 Security Scout

HI,

 

Is anyone here encounter this issue? Scenario - Policy Manager 14.01  on alert status ,  "No Scanning Engine"  message from FCS,  But in the actual status on the client side the FCS  are up and running no any issue like "malfunctioning" . Any other users encounter this? - Thanks

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  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello Jjay,

     

    Do you have Virtualization support > Offload file scanning enabled for affected clients?

    If yes, such alerts may indicate temporarily loss of connection with your Scanning and Reputation Server(s).

     

    Best regards,

    Vad

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