Update 14.10

Unable to update 13.10, 13.11 or 14.02 to 14.10 premium client.

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Did you distributre policies (otherwise the process wil not start)?
And does the new policy arrive at the client?

Hello KeepCool,

Please, contact support. We will need diagnostic information from your Policy Manager and several affected client machines for investigation.

Note: please, make sure that you use "upgrade" link on PM console "Installation" tab for upgrading.

Best regards,

Vad

Update via Policy manager.

Windows 7 SP1 and Windows 10

The update don't start (in french : en cours) in policy manager

Sorry, too few information. I am able to update!

Update how?
What OS?
What error?
What do logs tell?