Linux Security 64 will not activate

KyuuET

So, I downloaded the most recent LS64, got it into PMC, exported, moved the zip to the server, installed prequisites (libfuse2 libcurl4 python). 

 

(Reading database ... 28427 files and directories currently installed.)
Preparing to unpack .../f-secure-linuxsecurity.deb ...
Unpacking f-secure-linuxsecurity (12.0.6-1) over (12.0.6-1) ...
Setting up f-secure-linuxsecurity (12.0.6-1) ...
2019-08-09 12:16:58 net/fsaddrinfo.c:424[7] getaddrinfo() returned error -2 (EAI_NONAME; name does not resolve)
2019-08-09 12:16:58 net/fssocket.c:2360[7] name resolution failed, error 210 (unable to resolve host)
2019-08-09 12:16:58 net/fssocket.c:358[7] fs_socket_tcp_connect_next() returned 210 (unable to resolve host)
2019-08-09 12:16:58 net/fshandle_tcp.c:284[7] failed to connect <PMC_SERVER> tcp port 81, error 210 (unable to resolve host)
2019-08-09 12:16:58 fshttps.c:554[7] connection failed, error 210 (unable to resolve host)
2019-08-09 12:16:58 fsguts2.c:1830[7] unable to perform the HTTP operation, error 210 (unable to resolve host)
2019-08-09 12:16:58 fsguts2.c:1062[7] unable to fetch update information from the server, error 210 (unable to resolve host)
2019-08-09 12:16:58 src/guts2download.c:148[7] unable to fetch the list of updates, error 210 (unable to resolve host)
2019-08-09 12:16:58 src/guts2download.c:84[7] downloading the channel content failed, error 210 (unable to resolve host)
Failed to activate the product!

I've replaced my pmc server name with <PMC_SERVER> above.

 

Here's the thing. I am installing this on a WAN DMZ server which I will use for filtering incoming material. It does not, and will not have access to the PMC server on the intranet, it would ruin the security viewpoint here. 

 

There are cases when I need to install an F-Secure product on a device which has no connection to PMC. This happens sometimes with Windows products too. I've consulted F-Secure support about this, and they have said that it's allright to do so, as long as I have the licenses and the product packages are exported from PMC - not that any other way is even possible with .jar packages. 

 

So far, it has not been a problem. This is the first product which seems to make that impossible. I would like some ideas for this.

JamesC

Hi Kyuu

 

I have just discussed with the product managers. He informed R&D is currently working on making it fully possible to operate in isolated environments, and should be ready by end of Q3 or earlier.