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F secure spinning wheel and Mac

Noobcomp
Noobcomp Alumni Posts: 1 Security Scout
in WithSecure Business Suite

I am a computer noob so it may be a stupid question, but:

I have F secure client security for Mac. But I cant seem to start it properly. The icon is in the top right corner as if it is running. But when holding the cursor over it I get the spinning wheel and can do nothing.

When I try to start it from the applications folder nothing happens.

What do I do?

 

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  • MonikaL
    MonikaL Alumni Posts: 206 Former WithSecure Employee

    Hello Noobcomp,
     
    We would require the diagnostic information from the affected client machine and policy manager to check the scenario. Please provide this information to support, and we will investigate further.
     
    Best regards,
    Monika

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