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Quarantine Management

ITSM
ITSM Member Posts: 16 Junior Protector
in Business Suite

Hello, 

 

I'm having an issue with the centrally managed quarantine from Policy Manager 14.41, quarantined objects are not showing on the centrally managed quarantine, even though I get the notification alert from the hosts(Client Security 14.21) that a file has been blocked and moved to quarantine.

How can I fix this problem?

 

Thanks.

Comments

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    Hello ITSM,

     

    We are investigating the issue with priority. I will inform you as soon as we'll have a solution.

     

    Best regards,

    Vad

  • JamesC
    JamesC Staff, Moderator Posts: 542 W/ Moderator

    Hi ITSM

     

    We have determined the root cause. This will be fixed with next release, and should be available within a week or two.

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    Hello ITSM,

    To fix the quarantine issue, you will need to import one of the following product jars in your PM: Client Security 14.22, Server Security 14.10, or Email and Server Security 14.01 RC.

    No need to do any upgrades, just importing the package is enough to fix all your 14.x clients installations.

    Best regards,

    Vad

This discussion has been closed.

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