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Some hosts' IPs are not shown in PM

benyeh
benyeh Member Posts: 5 Junior Protector
in Business Suite

The IP of some hosts is not shown in the PM.

This is strange for only some hosts.

In the impression, the old version of PM can use scheduled scanning, task type: generic method,

Ability for endpoints to report all information in host properties.

Can someone provide it?

Comments

  • JamesC
    JamesC Staff, Moderator Posts: 559 W/ Moderator

    Hi Benyeh

    Can you please advise how many hosts are affected, and what versions are installed on them ?

    We suggest to upgrade these affected hosts to the latest version.

  • benyeh
    benyeh Member Posts: 5 Junior Protector

    There are about 20 hosts, currently using cs14.10, ss14.00.

    I tried clicking "Check Now" on the host and it worked.

    After another day, the PM can no longer see the IP of the host.

  • JamesC
    JamesC Staff, Moderator Posts: 559 W/ Moderator

    Hi Benyeh

    Versions CS 14.20 and SS 14.10 onwards addresses these issues. I suggest to install them on a few hosts and let us know if the issue persists.

This discussion has been closed.

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