Cannot install F-Secure Email and Server Security on Email-gateway in the DMZ

PMU_5020

Hello,

I successfully installed F-Secure Email and Server Security 14.00 on all our Mailbox Server Win2016 from the PM Version 14.30.

When i try to install it on our Email-gateway in the DMZ I get the Error: Installation failed. MSI error code is 1603. 

On the Email-gateway i see the Service F-Secure Launcher, all looks well, no Error.

Do you have any idea?

Many Thanks, Thomas

JamesC

Hi Thomas

Can you please check if the latest Microsoft .NET Framework 4.7.2 and Universal C Runtime is installed on the server ?

F-Secure Server Security version 14 requires Windows Universal C Runtime. Please download and install it on the server before installing F-Secure Server Security 14:

https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

PMU_5020

Hello jamesh;

Thanks for your Reply, i didn't get an Email that i received an answer, sorry!

I tryed, but I have the Problem that the Universal C Runtim is not installable on Server 2016 with Exchange Edge installed.

Greetings Thomas