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"Business Suite" simply a laugh...

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3BK
3BK W/ Member Posts: 1 Security Scout
edited October 2023 in Business Suite

With-Secure Support? Crab, takes days for an answer, if you're lucky to get one…

Application Control? Not worth the name. Not to handle in an environment with 1000+ Users

Oh, and webcontrol. Is there even a qualitiy control at With-Secure? Search engine "duckduckgo" blocked to "illegal downloads", well, then block google.com, too, Blockheads!

"paypal.com" blocked. No one does business with paypal these days, I think. As a vendor you might be getting payments via paypal, but that's not in the minds of with-secure.

EVen some of our one websites blocked to "adult", "weapons", etc. Funny thing is, they point all the the same Webserver-Cluster, where our domains with other TLDs are not blocked.

We came From Sophos Intercept X and will go back to Sophos.
With-Secure is cheap, and cheap doesn't necessarily mean rubbish, but with-secure definitely is.

Comments

  • LiselotteP
    LiselotteP W/ Staff, W/ Community Manager Posts: 299 Community Manager
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    Hi @3BK ,

    Thank you for reaching out to us through Community.

    I am sorry to hear about your recent experience with WithSecure solutions.

    We are always here to help. You can get in touch with our Technical Support Team directly, or submit a falsely classified URL to our labs for analysis.

    We reply to all cases submitted to us. If your support case is urgent, I recommend calling our Technical Support Team, you can find your local contact details on the webpage.

    Please note that we also offer support service packages with tighter service-level agreements to support your business needs. Do not hesitate to reach our to your Account Manager directly if this is something you'd like to discuss.

    Best regards,

    Liselotte

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