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Difficulty Setting Up Elements Connector in Organization

System
System Posts: 18
edited July 2024 in Business Suite
This discussion was created from comments split from: Elements Connector Changelog.

Comments

  • Robert_N
    Robert_N Posts: 1 Contributor

    Hi,

    I have some difficulties to set up Elements connector in my organization. I've install it on policy manager server, I changed ports from regedit but after I start the service, it stops after few moments. It stays started only if I stop Policy manager service.

  • Sethu Laks
    Sethu Laks Staff, Moderator Posts: 309 W/ Moderator

    Hi @Robert_N

    Thank you for your contacting the WIthSecure Community,

    We don't recommend running both Element Connector and Policy Manager on same machine as both Policy Manager and Elements Connector share the same default ports (80/443) for exposing the client endpoint. This overlap is a likely cause for the crash.

    Best regards,
    Sethu
    Community Moderator | Technical Support Engineer
    WithSecure™ https://www.withsecure.com/en/home

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