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📊POLL: What enhancement would make the biggest difference in customer response satisfaction?

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LiselotteP
LiselotteP W/ Staff, W/ Community Manager Posts: 298 Community Manager
edited May 10 in General Discussion

We want your input! Our team is gearing up to refine our response strategies, and we need your insights to guide us. This poll focuses on identifying the key areas where improvements can have the most significant impact on customer satisfaction with our response services.

📊POLL: What enhancement would make the biggest difference in customer response satisfaction? 0 votes

Improving response reliability
0% 0 votes
Increasing the availability of Automated Response jobs (including EDR Advanced Response)
0% 0 votes
Introducing different triggers for Automated Response jobs, such as detections (not just BCD created)
0% 0 votes
Implementing LiveShell for real-time response monitoring
0% 0 votes
Enabling issue response jobs directly from the API
0% 0 votes
Allowing files for response jobs to be returned and viewed within the BCD interface
0% 0 votes
Providing response options in local languages for better accessibility
0% 0 votes