Errors from the MSG
Hello,
I have a problem whit MSG. A client receives error masseges from MSG. Can you give advice what is the problem and how can I resolve it. I post here the logs from the errors.
[2012-05-23 10:57:58.681266 +0300] err src=filter
s=150u9h807h m=1 x=150u9h807h-1 err="Unexpected exit 1
at /loader/0x14d4319c/Mail/Message/TransferEnc/Base64.pm
line 33.\\n" from="Mail::Message::Body::encode[63]
Mail::Message::Body::decoded[164]
Proofpoint::Filter::Message:rocess_parts[114]
Proofpoint::Filter:ession::Mail(eval)[2273]
Proofpoint::Filter:ession::Mail::eob[2273]
Proofpoint::Filter:ession(eval)[626]
Proofpoint::Filter:ession::function[626] main::call[160]
main(eval)[0]"
[2012-05-23 11:47:06.446651 +0300] err
eid=eid.admin.log.watchdog process="pss_searcher"
status=" STATUS of Smart Search
Searcher: /opt/proofpoint/pps-6.3.0.356 Smart Search
Searcher is stopped" action="restart"
[2012-05-23 12:17:29.998000 +0300] err src=filter
s=150vpgg05u m=1 x=150vpgg05u-1 err="Unexpected exit 1
at /loader/0x1aa5cc9c/Mail/Message/TransferEnc/Base64.pm
line 33.\\n" from="Mail::Message::Body::encode[63]
Mail::Message::Body::decoded[164]
Proofpoint::Filter::Message:rocess_parts[114]
Proofpoint::Filter:ession::Mail(eval)[2273]
Proofpoint::Filter:ession::Mail::eob[2273]
Proofpoint::Filter:ession(eval)[626]
Proofpoint::Filter:ession::function[626] main::call[160]
main(eval)[0]"
[2012-05-23 13:51:50.022205 +0300] err src=filter
s=150wuhr07b m=1 x=150wuhr07b-1 err="Unexpected exit 1
at /opt/proofpoint/pps-6.3.0.356/lib/Proofpoint/Filter/Sess
ion.pm line 1733.\\n"
from="Proofpoint::Filter:ession::Mail::eob_post[2646]
Proofpoint::Filter:ession(eval)[626]
Proofpoint::Filter:ession::function[626] main::call[160]
main(eval)[0]"
Comments
-
I have the similar problem before, but my tech friend fixed it. I will ask him and see if we could help.
0 -
Hi DimitarKinanev,
We would need more information from the filter.log to investigate this problem. Could you please open support ticket.
To contact support click following link:
0
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