The file may have been manually modified
Hi all
Never scene this one before, I am trying to upgrade a customers install of AV for Server 9.00 to Email & Server Security.
I get this message in the policy manager status " # Operation Status
1 Upgrading from F-Secure Anti-Virus for MS Exchange 9.00 to F-Secure E-mail and Server Security 9.20 in "logo-sbs-01" host Failed: F-Secure Management Agent: The file C:\Program Files (x86)\F-Secure\Common\CommDir\install\distrib\ess920_1332928996367.jar did not pass signature verification. The file may have been manually modified. If the problem persists, please contact the system administrator"
I tried re-downloading the original jar still the same =/
Anyone know why this is happening and how to fix it?
Thanks in advance
Comments
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Hi DaveBarnes,
Which Policy Manager version you are currently using? Please note, that when upgrading E-mail and Server Security, you can use policy-based upgrade installation only with F-Secure Policy Manager 10.01.0 -
Hi Jouni
Using 10.01, so guess that puts us back to square one.
0 -
Hi DaveBarnes,
Thank you for the information.
Please contact our technical support and provide fsdiag from the system to get this problem properly investigated:
http://www.f-secure.com/en/web/business_global/support/contact/request
To create fsdiag:
http://www.f-secure.com/en/web/home_global/support/contact/fsdiag0
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