The file may have been manually modified

DaveBarnes

Hi all

 

Never scene this one before, I am trying to upgrade a customers install of AV for Server 9.00 to Email & Server Security.

 

I get this message in the policy manager status " # Operation Status
1 Upgrading from F-Secure Anti-Virus for MS Exchange 9.00 to F-Secure E-mail and Server Security 9.20 in "logo-sbs-01" host Failed: F-Secure Management Agent: The file C:\Program Files (x86)\F-Secure\Common\CommDir\install\distrib\ess920_1332928996367.jar did not pass signature verification. The file may have been manually modified. If the problem persists, please contact the system administrator"

 

I tried re-downloading the original jar still the same =/

 

Anyone know why this is happening and how to fix it?

 

Thanks in advance

Jouni

Hi DaveBarnes,

Which Policy Manager version you are currently using? Please note, that when upgrading E-mail and Server Security, you can use policy-based upgrade installation only with F-Secure Policy Manager 10.01.

DaveBarnes

Hi Jouni

 

Using 10.01, so guess that puts us back to square one.

Jouni

Hi DaveBarnes,

 

Thank you for the information.

 

Please contact our technical support and provide fsdiag from the system to get this problem properly investigated:

http://www.f-secure.com/en/web/business_global/support/contact/request

To create fsdiag:

http://www.f-secure.com/en/web/home_global/support/contact/fsdiag