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Remote-Installation of CS won´t start on client

larsen MyAccount Posts: 5 Security Scout



first let me say that I am quite new  to the F-Secure AV solution. I used the FSPM to remotely install FSAV on multiple machines and now have seen that FSCS offers more possibilities so I initiated another installation replacing FSAV.


This worked fine on most machines, but on one (Win XP) the installation simply won´t start. Though, the machine is normally connecting to the FSPM: I can see the "last connection" details are recent, it is shown as having the latest policy, and it is shown as "connected".


I have rebooted multiple times.

I noticed that when I deploy the new policy this host is instantly (or better still) shown as having the newest policy while all the others are shown as not recent, what I think seems not possible.


"FSMAUTIL.exe poll" -> ok


What could be the reason for this?

What should I do now?





  • larsen
    larsen MyAccount Posts: 5 Security Scout



    FSAV/FSCS 9.11

    FSPM 10.00


    Client: Win XP SP3

    Server: Windows SBS 2003 SP2


  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master



    either this is a matter of "cosmic radiation" (as Peter pointed in an other thread)

    or the problem was somethimng else.


    Is it working now?




  • larsen
    larsen MyAccount Posts: 5 Security Scout

    Yes, installation went fine afterwards.


This discussion has been closed.