Mozilla Thunderbird unable to connect with F-Secure running
We recently switched to F-Secure at the office and it appears to interfere with Thunderbird.
Case 1: F-Secure enabled before Thunderbird startup
Hang on opening, never retrieve mail. Can send mail, but unable to save sent mail or drafts.
Case 2: F-Secure installed but unloaded
Everything works fine
Case 3: F-Secure unloaded, start Thunderbird, reload F-Secure
Mail receiving and sending fine. Able to save sent mail. Unable to save drafts.
I tried going through all the individual settings in F-Secure and disabling them, but no luck. Disabled:
Real-Time scanning
DeepGuard
Firewall
Application control
Intrusion prevention
Browsing protection
E-mail filtering
Os: Windows 7 pro, 64-bit
F-Secure PSB Workstation Security 9.00 build 149
Thunderbird 17.0
EnumProcess simple shows:
Windows Firewall is off
firewall process from F-Secure detected
1 processes from F-Secure detected
With F-Secure unloaded (Thunderbird works):
Windows Firewall is off
1 processes from F-Secure detected
With F-Secure loaded, but firewall disabled (Thunderbird doesn't work):
Windows Firewall is off
firewall process from F-Secure detected
1 processes from F-Secure detected
It looks like the firewall process continues even when marked disabled in options. Seems like that firewall process is part of the problem, but even if I switch the firewall profile to "Allow All" I still have the problem.
Any suggestions would be appreciated.
Comments
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Hello apritchard,
I would recommend you to upgrade to the latest PSB WS 9.30 version first.
If this doesn't help, please, contact support.
Best regards,
Vad
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