To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

Error pushing install to hosts from the policy manager console

carlos
carlos Posts: 3
in Business Suite

Hello,

 

I'm the administrator of a network with 100+ clients and i'm trying to push the installation via the policy manager console.

However i get the following error message from all hosts:

"The keycode was missing, invalid, expired, or prohibited. THe installation was aborted. (If you see this message frequently, please contact your administrator.)"

I don't what's is this keycode but I already checked the installation package and the License Key on it is correct.

Any help is aprecciated.

 

Thanks.

Comments

  • carlos
    carlos Posts: 3

    Well thanks for the reply.

    I guess that's the problem. I'm trying to push the version 10 over the 9.32 to all clients.

    Does that means we need to purchase a new license for all users? Or we can just request a new one for the new version?

  • etomcat
    etomcat Posts: 1,172

    Hello,

     

    F-Secure Corp. does not sell versions, but products. Therefore, as long as your current F-Secure licence is valid for support, you should receive the install keycodes for version 10.00 as well. (The software installation binaries are free to download for all.)

     

    I suggest contacting the point of sale about this matter.

     

    Sincerely: Tamas Feher, Hungary.

  • carlos
    carlos Posts: 3

    I just got a new license for the version 10 from our reseller. Solved. Thanks for the information.

This discussion has been closed.

Categories