To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

fsaua init script doesn't work with systemd

mihilg W/ Alumni Posts: 3 Security Scout

F-Secure Automatic Update Agent for Linux 8.26.5592, openSUSE 12.3


systemctl says:


palladium:~ #/etc/init.d/fsaua start
redirecting to systemctl start fsaua
Job for fsaua.service failed. See 'systemctl status fsaua.service' and 'journalctl -n' for details.
palladium:~ # systemctl status fsaua.service
fsaua.service - LSB: F-Secure Automatic Update Agent
     Loaded: loaded (/etc/init.d/fsaua)
     Active: failed (Result: timeout) since Sun, 2013-04-28 16:59:52 CEST; 17s ago
     CGroup: name=systemd:/system/fsaua.service
     └ 12327 /opt/f-secure/fsaua/bin//fsaua


but /opt/f-secure/fsaua/bin/fsaua is running


any help is appreciated



  • Jayson
    Jayson W/ Alumni Posts: 106 Firewall Master

    Hi mihilg,

    I would suggest you to open a Service Request for further assistances. Kindly attach a FSDIAG and your subscription key together with your service request, you may include this post as well.


    - To collect debug information from a Linux system running F-Secure Policy Manager Server, run the command as root or with root rights.

    #  /opt/f-secure/fspms/bin/fsdiag

    All the relevant information will be stored into the fsdiag.tar.gz archive located in the current directory.


    Do you have any other F-Secure product running on this server beside the F-Secure Policy Manager Server?


    Best Regards,

  • egon
    egon W/ Alumni Posts: 1 Security Scout

    Same problem here.

    I'm using opensuse 12.2 with F-Secure Policy Manager and Update Agent.

  • mihilg
    mihilg W/ Alumni Posts: 3 Security Scout

    Answer from F-Secure technical support:

    As this case was escalated, answering back in english. I hope this is acceptable. 
    For starters, thank you for the very clear description and investigation. I've already confirmed the issue with OpenSuse 12.3 and have a ticket pending with R&D. Once I have more information, I will update you again.
    Appreciate your patience here.
    Best regards,
  • Chrissy
    Chrissy W/ Alumni Posts: 40 Digital Defender

    Hi mihilg!


    Thanks for sharing your reply from your support ticket with the Community!  When you get a final solution to the issue, could you also post that here so that it may help others who are experiencing the same problem?



    F-Secure Community Manager

  • mihilg
    mihilg W/ Alumni Posts: 3 Security Scout

    still no solution...

  • Shahrir
    Shahrir W/ Alumni Posts: 9 Cyber Knight

    Dear mihilg,


    Did you follow up with the support ticket that you have created?

This discussion has been closed.