fsaua init script doesn't work with systemd

F-Secure Automatic Update Agent for Linux 8.26.5592, openSUSE 12.3

systemctl says:

palladium:~ #/etc/init.d/fsaua start
redirecting to systemctl start fsaua
Job for fsaua.service failed. See 'systemctl status fsaua.service' and 'journalctl -n' for details.
palladium:~ # systemctl status fsaua.service
fsaua.service - LSB: F-Secure Automatic Update Agent
Loaded: loaded (/etc/init.d/fsaua)
Active: failed (Result: timeout) since Sun, 2013-04-28 16:59:52 CEST; 17s ago
CGroup: name=systemd:/system/fsaua.service
└ 12327 /opt/f-secure/fsaua/bin//fsaua

but /opt/f-secure/fsaua/bin/fsaua is running

any help is appreciated

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Comments

Shahrir

Dear mihilg,

Did you follow up with the support ticket that you have created?

mihilg

still no solution...

Chrissy

Hi mihilg!

Thanks for sharing your reply from your support ticket with the Community! When you get a final solution to the issue, could you also post that here so that it may help others who are experiencing the same problem?

Chrissy

F-Secure Community Manager

mihilg

Answer from F-Secure technical support:

Hello,

As this case was escalated, answering back in english. I hope this is acceptable. 

For starters, thank you for the very clear description and investigation. I've already confirmed the issue with OpenSuse 12.3 and have a ticket pending with R&D. Once I have more information, I will update you again.

Appreciate your patience here.

Best regards,
Peter

egon

Same problem here.

I'm using opensuse 12.2 with F-Secure Policy Manager and Update Agent.

Jayson

Hi mihilg,

I would suggest you to open a Service Request for further assistances. Kindly attach a FSDIAG and your subscription key together with your service request, you may include this post as well.

- To collect debug information from a Linux system running F-Secure Policy Manager Server, run the command as root or with root rights.

# /opt/f-secure/fspms/bin/fsdiag

All the relevant information will be stored into the fsdiag.tar.gz archive located in the current directory.

Do you have any other F-Secure product running on this server beside the F-Secure Policy Manager Server?

Thanks.

Best Regards,
Jayson