Page logon for Protection Service for Email

MarcinSz

Hi all!

 

What is the address to log into the admin panel for Protection Service for Email? Earlier I do it here: https://fsmsg0123.sp.f-secure.com:10000/admin

 

Now i have statement:

 

"Error 403 - Forbidden.

 

If you feel you've reached this page in error please re-login.

Version 7.2

Error 403 - Forbidden.

© 2002-2012 Proofpoint Inc."

 

 

Hailan

Hi MarcinSz,

 

I believe this is due to a cookie problem, I would suggest using another browser and or clearing out your browsers cookies or another alternative would be to use in private browsing/incognito window.

 

As I was able to reach the login page for the address : https://fsmsg0123.sp.f-secure.com:10000/admin.

 

Thanks

 

 

 

 

MarcinSz

Hi.

 

It was a cookie problem. I used Opera and everything works fine. But in Firefox I can't still reach the page. I cleaned cookie for Firefox but there is still the same statement. Nevermind. I Will use the Opera, IE or Chrome.

 

Thanks

Jayson

Hi MarcinSz,

It is recommended to use web browsers below to logon to the Web Console for PSE.

Supported web browsers: Firefox 13, Safari 5, Chrome 19 or newer version.
IE 8, IE 9 require compatibility mode. The IE 6, IE 7 and IE 10 is not supported.

Thanks.


Best Regards,
Jayson

jackma

Hi MarcinSz,
I confirm that it will work with Firefox, because I had the same issue today. In Firefox to be abolutly sure, I cleared EVERYTHING in the "clear all history" option. (Cookies, Cache, Active Logins, offline data, etc.). Then I closed each and every open Firefox windows. Basically the firefox.exe process must not run anymore. Then I reopened Firefox and the access worked.