PM10 upgrade - Warning: cannot open old database

stmarti

I'v tried to upgrade from PM9 (win2k3 install) to PM10.

 

In the migration dialog I got this warning (all other steps are OK):

 

Previous installation information --> Warning: cannot open old database

 

Is this normal?

johan65

Hi Dear!

 

 

I have done many upgrades to my customers and according to known problem in version 9 of Policy manager and my own experiences, I used to do the following steps before an upgrade. I have to say... I also recommend you to always start an upgrade from a clean state as possible:

 

1. PATCH the system with all 4 patches. Download here: PM9.0
2. Remove all unnecessary and old Installation packages including version 8.
3. Remove all unnecessary alerts and reports.
4. Remove all unnecessary hosts in the policy-tree.
5. Do what is told in the following article to refresh database: Se here: Error 503
6. Take a full upgrade of PM9.0, following the information on page 65 nr:1 here: PM9.0-admin-guide
7. Upgrade to PM10.

I hope this will work. I have 20 upgrades until now and after doing all this steps I describe above, the whole upgrade have worked fine without any problem.

 

 

Good Luck and my Best Regards:

Johan O Olsson

ATEA Sweden AB Karlstad

johan65

Sorry. I have to put my information i proper order.

 

 

You must Patch the system after you have done the database refresh becouse it include an instalation-process of PM9.00 above PM9.00.

 

 

Sorry for the mistake.

 

My Best Regarsds

Johan O Olsson

ATEA Sweden AB Karlstad

stmarti

I have all the patch, and I have still a win2k client (version 8). All hosts are up to date, no error 503 problem.

 

Anyway I think is better to uninstall pm and make a clean pm 10 install.

This way how can we reconnect an existing centrally managed client to the new pm 10 install?

 

thank you

 

johan65

Hi Dear!

 

 

According to the 503-problem. What I mean is not that you have a 503-problem. What I mean is to refresh the database.

According to version 8 and older. This version will not be supported after the 31 of December this year, wish means that you will not receive any more virus-definition-update, patches or any other support. It is really important for you to upgrade to version 9 including all patches to have a secure and fully supported system. Please. Read more here: End of Support.

 

 

Best Regards:

Johan O Olsson
ATEA Sweden AB Karlstad

MJ-perComp

@stmari: The warning is ok, it just tells you that the new PM was not able to import the old WebReporting Database. It will recreate it.

 

 

stmarti

Mathias,

 

Thank you for the confirmation!