F-Secure Will not Update....

Tularis

We have a lot of customers with this issue...

 

F-Secure Says "Your Computer Is Not Protected - check for latest updates

http://i868.photobucket.com/albums/ab248/petersgc/NotProtected.png 

 

When the check is performed we get "Update check was successful - Your Product is alredy up to date."

http://i868.photobucket.com/albums/ab248/petersgc/UpDateCheck.png

 

But if we look in the settings we see:

 

http://i868.photobucket.com/albums/ab248/petersgc/AutoUpdates.png

 

 

Has anyone else seen this?

 

I have tried the Update Reset and the manual Update EXE files but that only fixes the issue untill the updates expire again.

 

 

 

giacva

 

Hello,

 

For me this arrives since long time. (had this problem on v7-8-9).  It arrives randomly on pcs and servers (no always the same pcs and servers).  (never found what was the problem)

First thing to do is a restart of the service and if nok indeed the reset uid solve generaly this problem (One times I had to reinstall completely the product).

it's really a shame and annoying that this is still not solved by f-secure.