F-secure policy manager console 11 issues after upgrade from 9

thenu

Following error gives while loading or exporting / importing packages to f-secure policy manager console 11 after upgrade from fspm9. Server is very slow on functioning too. Pls help me to sorted out this.

 

 could not access http invoker remote service at [https://localhost:8080/fspm/remoting/DomainTree];

nested execption is java.runtimeexception:java.util.concurrent.executionexception: java.lang.classnotfoundexceptionrg.springframework.jdbc.uncategorizedsqlexception (no security manger: RMI class loader disabled).

Ben

Hello Thenu,

 

You might be facing a H2db corruption.

 

To try solving your issue, could you use the recovery tool available here.

The readme.txt included explains how to use the tool.

 

Before any manipulation on your Database you should take a back up of your H2db.

In order to do that, do the following:

-Stop the Policy Manager Server
-Backup the folder [F-Secure Installation Dir]\Management Server 5\data\h2db
-Start the Policy Manager Server

 

To restore the Database once it has been recovered/repaired, do the following:

-Stop the Policy Manager Server
-Restore the previously backed up folder contents into [F-Secure Installation Dir]\Management Server 5\data\h2db
-Start the Policy Manager Server

 

Thank you for your feedback on the procedure.

thenu

HI ben,

 

That issue seems to be ok after recovering the db. but there is another error giving.

 

Cannot load reports: could not access HTTP invoker remote service at [https://localhost:8080/fspms/remoting/HostMessages]; nested exception is java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.RuntimeException: java.lang.ClassNotFoundException: org.h2.jdbc.JdbcSQLException (no security manager: RMI class loader disabled).

 

Pls help me in this.

 

Ben

Hello Thenu,

 

If you constantly get this kind of errors even after repairing the Database, you might want to open a support ticket so that we can get a better look at the issue.

 

Can you also check that your server is matching the minimum requirements?

What were the results of the recovery tool? There should be a report file created once the tool is used?

Could it be that the reports weren't in a recoverable table?

 

 

Thank you.