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Cannot get F-Secure PSB Workstation Security client to install fully.

powertoaster
powertoaster Posts: 4 Security Scout
in Business Suite

I have a single PC windows XP, that always shows the 'Virus and spyware scanning' as off. The PSB console shows the computer but never gets past the very old signature status.

 

Have tried re-installing several times. No luck.

 

Every other machine works perfectly.

Comments

  • Jayson
    Jayson Posts: 106 Firewall Master

    Hi powertoaster,

    Please try reinstall the program after running the Uninstallation Tool. If this doens't help, kindly contact support with the FSDIAG generated.

    Thanks.


    Best Regards,
    Jayson

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    Hello powertoaster,

     

    Could it be so, that your XP machine has old CPU, which doesn't support SSE2? If yes, please, ask support for a hotfix.

    This is a known issue with PSB WKS 10.00, and we have a special hotfix for it.

     

    Best regards,

    Vad

  • powertoaster
    powertoaster Posts: 4 Security Scout

    It has an AMD Athlon XP 3200+, is that one of the problem CPUs?

  • powertoaster
    powertoaster Posts: 4 Security Scout

    I just did a little research and that processor does not support SSE2, how do I get the hotfix?

  • Jayson
    Jayson Posts: 106 Firewall Master

    Hi powertoaster,

     

    Please contact Technical Support for the hotfix.

    Thanks.

    Best Regards,
    Jayson

This discussion has been closed.

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