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Cannot get F-Secure PSB Workstation Security client to install fully.

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powertoaster
powertoaster W/ Alumni Posts: 4 Security Scout

I have a single PC windows XP, that always shows the 'Virus and spyware scanning' as off. The PSB console shows the computer but never gets past the very old signature status.

 

Have tried re-installing several times. No luck.

 

Every other machine works perfectly.

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  • Jayson
    Jayson W/ Alumni Posts: 106 Firewall Master
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    Hi powertoaster,

    Please try reinstall the program after running the Uninstallation Tool. If this doens't help, kindly contact support with the FSDIAG generated.

    Thanks.


    Best Regards,
    Jayson

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello powertoaster,

     

    Could it be so, that your XP machine has old CPU, which doesn't support SSE2? If yes, please, ask support for a hotfix.

    This is a known issue with PSB WKS 10.00, and we have a special hotfix for it.

     

    Best regards,

    Vad

  • powertoaster
    powertoaster W/ Alumni Posts: 4 Security Scout
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    It has an AMD Athlon XP 3200+, is that one of the problem CPUs?

  • powertoaster
    powertoaster W/ Alumni Posts: 4 Security Scout
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    I just did a little research and that processor does not support SSE2, how do I get the hotfix?

  • Jayson
    Jayson W/ Alumni Posts: 106 Firewall Master
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    Hi powertoaster,

     

    Please contact Technical Support for the hotfix.

    Thanks.

    Best Regards,
    Jayson

This discussion has been closed.