A server (Windows Server 2008) had a trial installation of F-Secure Server Security. It expired and was uninstalled.
We tried to install F-Secure Server Security (managed installation) 10.00 and 10.01 but both fail with same error message.
What to do?
Error log from the failing installation:
Log Name: Application
Source: MsiInstaller
Date: 15.11.2013 10:35:59
Event ID: 11722
Task Category: None
Level: Error
Keywords: Classic
User: machine\Administrator
Computer: machine
Description:
Product: F-Secure Server Security 10.01 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunILauncher, location: C:\Program Files (x86)\F-Secure\FSMSI\ilwrap.exe, command: fsc_jar.jar /U /F /R
OFTWARE\Data Fellows\F-Secure\ILauncher /C
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11722</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-15T08:35:59.000Z" />
<EventRecordID>1026</EventRecordID>
<Channel>Application</Channel>
<Computer>kmdc-netadmin</Computer>
<Security UserID="S-1-5-21-2643817797-963951214-1349952753-500" />
</System>
<EventData>
<Data>Product: F-Secure Server Security 10.01 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunILauncher, location: C:\Program Files (x86)\F-Secure\FSMSI\ilwrap.exe, command: fsc_jar.jar /U /F /ROFTWARE\Data Fellows\F-Secure\ILauncher /C </Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>7B39354444363345322D423943372D343630412D384538432D3732393443443736383842467D</Binary>
</EventData>
</Event>
